Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-05-16T07:09:22+00:00

    Not a solution but a workaround, posted several times in this thread:

    Open menu with three dots [ . . . ] at the bottom of chat panel (below editor), then close the menu by pressing ESCAPE on keyboard.

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  2. Anonymous
    2022-05-16T11:20:47+00:00

    Still same issue here. Unfortunately not reproducable, but really annyoing.

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  3. Anonymous
    2022-05-16T19:46:27+00:00

    I'm on the verge of installing keystroke-logging spyware on my own laptop to figure out what precedes teams suddenly forgetting how to use left/right arrow keys. Someone in dev whoever is responsible for this thread, and probably a whole QA team needs to get a very stern talking to. This is why no one respects the quality of M$ code and if I had the ability to do so and still do my job, I would uninstall Teams and never open it again.

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  4. Anonymous
    2022-05-16T20:11:26+00:00

    Broken here.

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  5. Anonymous
    2022-05-17T17:26:07+00:00

    Was having same issue. Seems it may be fixed in Teams Version 1.5.00.11163 - my Win10 client updated on 5/12/22 and arrow keys seem to be working.

    Could not find anything about the update in release notes, so hard to confirm.

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