Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2022-04-29T01:01:00+00:00

    Still having this issue very regularly. Often, neither applciation nor machine restart resovles it.

    It really does put the chat funciton on the verge of being unusable...

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  2. Anonymous
    2022-04-30T15:10:29+00:00

    I just got some help from Microsoft on Twitter.

    It turns out that we are posting our questions in the wrong channel. The product managers are reading the feedback that they get when we click the question mark in the lower left corner of Teams for business.

    Please follow the instructions in https://support.microsoft.com/en-us/office/give-feedback-in-teams-c0fb6297-22af-4db5-b19b-69e0a6720927#ID0EBBD=Desktop

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  3. Anonymous
    2022-04-30T19:15:37+00:00

    Just did this and got a "Thank you for your feedback" reply.

    Don't think I will have a follow-up

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  4. Anonymous
    2022-05-01T13:55:30+00:00

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  5. Anonymous
    2022-05-01T16:07:06+00:00

    That would be great news, if I had not already followed the in-Teams feedback route multiple times over the past year+. When it's all -some day- realistically assessed by MS, they will find- like the real world has- that the fantasy of throwing all content into webs of funky and ephemeral links just does NOT work. Certainly, not anywhere near as effectively as direct content transfers. The proliferation of sharepoint, url, teams-specific complaints across umpteen+ 'support communities' and crowd-sourced volunteers is a failure worsening by the day. Today it is left and right arrow fails. Tomorrow it will be self-driving off of piers.

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