Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-04-06T16:18:00+00:00

    Image
    I don't know if this will help others, but I have found I can move my cursor left and right after selecting the pop out chat option in the top right. I know it's not ideal, but it's something. There is also the control key with arrows that works and shift with arrows that I've seen others mention that also works. MICROSOFT PLEASE FIX THIS!

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  2. Anonymous
    2022-04-07T08:00:03+00:00

    I have the same problem and i'm quite sure it startet happening after some Teams Update. Problem appears randomly. It would be nice if Microsoft would fix this ;)

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  3. Anonymous
    2022-04-08T14:37:45+00:00

    This is still happening today (April 8, 2022).

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  4. Anonymous
    2022-04-10T11:43:07+00:00

    someone solve it already jesus

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  5. Anonymous
    2022-04-12T17:31:22+00:00

    Still happening every other week or so... killing teams and restarting it solves the issue, but I don't always immediately remember the "fix" So I keep coming to this thread every now and then. I'm using a Lenovo thinkpad P51 laptop and this happens with every keyboard I tried so far. arrow keys work just fine in any app, even in the search bar but not on the conversation window. Guess I'll just stick to restarting teams when it happens.

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