Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-10-01T16:42:43+00:00

    This is a known and well-documented issue now. It started cropping up for me last week and after restarting the app, it comes back every couple days. I've found dozens of sources identifying the same thing, so Microsoft must be aware of it by now. There is no long-term solution. You just have to quit the app and restart it until it happens again.

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  2. Anonymous
    2021-10-04T17:20:38+00:00

    I am plagued by this issue as well. Restarting the application is an unacceptable solution, just a clunky workaround.

    Where has the Microsoft Team acknowledged the bug, and when can we expect a proper fix?

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  3. Anonymous
    2021-10-04T17:38:17+00:00

    Still broken. for me and several team members.

    so +1

    +1

    +1

    +1

    it works after application restart or computer reboot.

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  4. Anonymous
    2021-10-04T17:40:32+00:00

    Same here

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  5. Anonymous
    2021-10-05T11:36:30+00:00

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/44244279-left-and-right-arrow-keys-stop-working Posted an issue on the Teams forum, please comment and upvote, especially if you can reliably replicate the issue.

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