Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-23T11:21:20+00:00

    I came across this issue today for the first time.

    I'm also running Teams Version 1.5.00.5967 (64-Bit).

    Yesterday was the first time in ages when I didn't reboot my PC after a days work.

    Might be a reason why I didn't encounter that issue up until now.

    It's astonishing, that this thing is going on for almost a year now and it's still not resolved.

    Even more so when you consider that Teams is one of the fastest evolving apps Microsoft currently has.

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  2. Anonymous
    2022-03-23T12:32:29+00:00

    Same problem here

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  3. Anonymous
    2022-03-24T07:42:43+00:00

    I just had it on Mac again. And the workaround works. But, not all menus with "..." work, e.g. the settings next to the avatar icon does not work. So for me, the following worked:

    • Click on "..." (Messaging extensions) below the text field
    • When the popup opens, press "ESC"

    It's really bad that this doesn't get fixed, but at least something.

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    10+ people found this answer helpful.
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  4. Anonymous
    2022-03-24T15:50:16+00:00

    This is a bug that MS needs to fix ASAP. Very annoying. The "kill process" and re-start teams worked to get the arrow key functionality back.

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  5. Anonymous
    2022-03-24T20:19:24+00:00

    Yes this works for me too.

    Press Tab, then click on "..." (from the tools bar below the text input box), Press ESC, then shift tab

    This works! Thanks

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    3 people found this answer helpful.
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