Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-15T17:55:28+00:00

    Do you have those troubleshooting tips adapted for Mac?

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  2. Anonymous
    2022-03-16T10:05:48+00:00

    I have the same issue - and I have had a similar issue in other MS apps like outlook and word where ctrl+arrow stops working when I have accidentally turned on the 'screen reader' or narrator or whatever it is called using a keyboard shortcut. But i cannot find whether narrator exists for teams or how to turn it on or off.

    In any event, the "answer" at the top of this thread is terrible - unclear, too complex for a normal user, and if this is the result of a feature providing unexpected unwanted outcomes rather than a bug, this needs to be resolved as clearly it is causing more problems than solving!

    I guess if you have this problem keep reporting and commenting so it stays as high as possible on MS's monitored questions

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  3. Anonymous
    2022-03-17T08:05:29+00:00

    Hello

    I would like to know how this issue can be reported as bug. What you describe are work arounds and not a solution.

    Best regards

    Héctor Bernal

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  4. Anonymous
    2022-03-17T09:46:38+00:00

    Same problem here; incredibly annoying!

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  5. Anonymous
    2022-03-17T10:44:23+00:00

    Maybe twitter?

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