Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-02T16:03:42+00:00

    Since, apparently, Microsoft isn't going to fix this bug, I wrote an AutoHotKey script to re-launch Teams when the bug triggers.

    SetTitleMatchMode, 2
^+!t::

Process, Close, Teams.exe

Process, WaitClose, Teams.exe, 5000

if ErrorLevel {

    MsgBox, The process did not close within 5 seconds.

} else {

    Run, C:\Users\your_user_id\AppData\Local\Microsoft\Teams\current\Teams.exe

    Loop, 10 {

        WinActivate, Teams

        WinWaitActive, Teams

        WinMaximize, Teams

        WinGet, teams_maximized, MinMax, Teams,, Loading

        if (teams_maximized == 1)

            Break

        Sleep, 1000

    }

}

Return

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  2. Anonymous
    2022-03-02T17:46:35+00:00

    Absolutely crazy that this hasn't been resolved after all this time. It's random in that I don't know what triggers it to stop working, but it happens fairly quickly after restarting the app (i.e. within a day). It shouldn't be too difficult for someone at Microsoft to replicate or track. But it is a MAJOR inconvenience when trying to chat with anyone.

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  3. Anonymous
    2022-03-03T16:32:38+00:00

    Crazy is not that it is not fixed -- "crazy" is that MS has no balls to accept responsibility or even to acknowledge the major-inconvenience issue!

    And this "best answer" by a "volunteer just like others" in which he "advises" to literally clean out all YOUR stuff to make MS stuff "work", as usual -- that is a damn shame, MS!!

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  4. Anonymous
    2022-03-03T19:45:03+00:00

    With almost 1600 people just in this post alone (there are other post indicating same issue) and no fix, maybe its time to look at another platform? If proper key event handling isn't possible in a program primarily used for text messaging, its time to move on.

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  5. Anonymous
    2022-03-03T20:47:31+00:00

    unbelievably I also have the same issue and no its not my keyboard ( the keys work find in other MS apps ) no i'm not daft, and yes I am sure I'm pressing the correct left and right keys. I'm fed up with this it works for a few days then breaks and the only way out is to stop and restart or reboot the PC. if anyone from MS every reads this please just get it fixed. I cant believe its not annoying you too.

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