Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-02-09T17:28:32+00:00

    I encountered the same issue. I had no solution to the Teams App, but I found that the Teams webapp works much better: https://teams.microsoft.com.

    For me, the webapp does not have this arrow key problem, and the performance is much better than the desktop app as well.

    Good to know, thanks!

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  2. Anonymous
    2022-02-12T15:14:27+00:00

    Here's a valid work-around, but this big needs fixed by Microsoft.

    I got back left-right after escaping from three dots menu. No reaction needed.

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    6 people found this answer helpful.
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  3. Anonymous
    2022-02-15T05:25:30+00:00

    I tried SergioA2020's suggestions. It worked as a workaround for a few hours. Then the issue returned as before.

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  4. Anonymous
    2022-02-15T12:45:00+00:00

    Thats because its a bug. The bug doesn't go away with a workaround, its still there.

    It just needs to be fixed by Microsoft, as its a problem created by their software.

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    5 people found this answer helpful.
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  5. Anonymous
    2022-02-15T19:24:28+00:00

    Skipping to the end of these replies refers to the three dots work-around (stranger nearly than the issue).

    I didn't read through all 216 replies, so may have missed the full description.

    I had to play around a bit to find which three dots...

    • in the left hand menu panel (Activity, Chat,Teams etc) click the three dots ('more added apps')
    • click "More apps" at the bottom right of the pop-up
    • click "Chat" in the left hand panel again

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    3 people found this answer helpful.
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