Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-02-07T16:05:40+00:00

    OMG! This works! Slight mod. I didn't have to actually select reaction. For me this worked...

    • Hover over any previous message.
    • Click the 3 dots in the reaction menu.
    • When the dots menu appears, press Esc key.
    • Left right works again.

    Magic! Maybe with this help MS can find their bug! Thanks so much!!!

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  2. Anonymous
    2022-02-07T21:04:58+00:00

    I tried all work arounds mentioned, but sorry, for me only a reboot works - at least for some time. Quite annoying that such a lot of users seem to have this problem.

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  3. Anonymous
    2022-02-08T01:55:59+00:00

    Reboot doesn't make any sense. Just close Teams app from system tray, it will do the same.

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  4. Anonymous
    2022-02-09T14:53:13+00:00

    This worked.

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    2 people found this answer helpful.
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  5. Anonymous
    2022-02-09T17:21:55+00:00

    I encountered the same issue. I had no solution to the Teams App, but I found that the Teams webapp works much better: https://teams.microsoft.com.

    For me, the webapp does not have this arrow key problem, and the performance is much better than the desktop app as well.

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