Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-02-03T12:39:35+00:00

    i found a solution on page 20, should sort it without having to exit the program

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-02-03T12:47:10+00:00

    I solved this by clicking the 3 dots (top right) and clicked on "Check for updates" - Teams did the update, closed and opened itself and the issue was fixed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-02-03T14:18:37+00:00

    I managed to fix this for myself by going to my colleague's message, hovering over as if i was going to react to it, reacting to it, going to the three dots on the react bar above their message and then pressing esc. Clicked back in the message box and suddenly my left-right functionality worked for me. I don't know if reacting to it is a necessary step in that but it worked first time for me so I didn't have a chance to test not reacting to my colleague's message. Hope this helps.

    lmao
    Ok this is where you know you're in a "new" MS Product ....

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2022-02-03T20:31:23+00:00

    Wow, that worked, unbelievable. Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-02-04T19:20:08+00:00

    @ MultoTurbaminiDeJohn

    Many thanks!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments