Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-01-31T14:23:00+00:00

    I managed to fix this for myself by going to my colleague's message, hovering over as if i was going to react to it, reacting to it, going to the three dots on the react bar above their message and then pressing esc. Clicked back in the message box and suddenly my left-right functionality worked for me. I don't know if reacting to it is a necessary step in that but it worked first time for me so I didn't have a chance to test not reacting to my colleague's message. Hope this helps.

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  2. Anonymous
    2022-02-01T11:05:18+00:00

    I managed to fix this for myself by going to my colleague's message, hovering over as if i was going to react to it, reacting to it, going to the three dots on the react bar above their message and then pressing esc. Clicked back in the message box and suddenly my left-right functionality worked for me. I don't know if reacting to it is a necessary step in that but it worked first time for me so I didn't have a chance to test not reacting to my colleague's message. Hope this helps.

    This really should not be the solution, but it works! 😲

    Thank you for sharing.

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  3. Anonymous
    2022-02-01T13:15:27+00:00

    WOW - yes, that DOES work!!! Thank you

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    4 people found this answer helpful.
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  4. Anonymous
    2022-02-01T14:14:10+00:00

    It works!! Thanks Erik.

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  5. Anonymous
    2022-02-01T15:11:03+00:00

    Clicking the 3 dots and then ESC is enough to resolve the problem.
    I think this is very good input to whoever will investigate this bug. Thanks.

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