Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-09-27T14:29:11+00:00

    LOL "have you tried turning it off and on again" classic MSFT resposne

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  2. Anonymous
    2021-09-27T14:38:15+00:00

    Likewise. Left/right keys not working as expected in "Type a new message" field. Lenovo Thinkpad- only a couple of weeks old. Logitech MK710 wireless keyboard. left/right keys work in all other applications as expected. Menu-Quit then launch again did fix it.

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  3. Anonymous
    2021-09-28T11:32:08+00:00

    more than 4 months after the first complain, still the same (no) solution.

    LOL

    this is quite annoying

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  4. Anonymous
    2021-09-28T11:50:26+00:00

    This is a Bug in Teams that Microsft needs to Acknowledge and Fix! The fastest work-a-round is to restart Teams, by right-clicking on the icon in the taskbar and selecting Quit. But the problem comes back intermittently...

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  5. Anonymous
    2021-09-29T18:30:28+00:00

    +1 ... this has happened a couple times to me, in the last few days.

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