Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-01-07T16:33:52+00:00

    I have the same problem and did a search, then realized it's been there for more than half a year!

    I am using Mac OS Catalina.

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  2. Anonymous
    2022-01-07T20:55:29+00:00
    1. Ctrl + Alt + Del to open task manger.
    2. Close all instances of teams.
    3. Reopen teams.

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  3. Anonymous
    2022-01-07T22:40:20+00:00

    Unbelievable that this is still an issue in 2022. I experience this on my Mac intermittently more than I need to.

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  4. Anonymous
    2022-01-10T20:45:59+00:00

    The problem has been plaguing me for a while. I noticed the problem was occurring today. I originally thought it was my wireless keyboard with my KVM switch setup. I narrowed it down that Teams was only affected. I restarted Teams as a previous post suggested. That worked today for less than five minutes before the problem started again. I disabled the GPU hardware acceleration as someone else suggested. So far, so good. I did not clear the cache however.

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  5. Anonymous
    2022-01-12T10:12:51+00:00

    This has been causing me issues intermittently for months.

    Yes, restarting TEAMS solves this for a while, but really - come on Microsoft, please fix this.

    Cursor key navigation in text fields is a fundamental feature that simply should work all the time and never break.

    Only TEAMS is affected, all other apps works as expected.

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