Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-12-17T18:31:41+00:00

    The thing that sometimes triggers this problem (for me) is when i used the shortcut ^ (up arrow ) to initiate editing the last comment i entered. after editing, the cursor sometimes lock up and not move left and right

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  2. Anonymous
    2021-12-17T19:24:29+00:00

    This is not a solution its just restarting the application.

    Actually restarting causes a larger issue for many people. Specifically: https://techcommunity.microsoft.com/t5/microsoft-teams/user-stuck-in-a-boot-loop-crash-in-teams/m-p/1313046

    &tldr; Many users have to reinstall teams after shutting it down.

    The cause/fix for this other problem is also understood by the community.

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  3. Anonymous
    2021-12-21T08:31:43+00:00

    December ends, and there's no fix. Maybe they are waiting until Christmas Eve - they will jump into your computer (via CPU fan), force it to say Ho, Ho, Ho.... and fix will be installed. Or maybe not Christmas, because now it's 'passe'. New year will be more 'neutral'. When the 00:00 will appear on the screen, computer will show the pop-up with fireworks and then fix will be installed...

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  4. Anonymous
    2021-12-21T15:04:51+00:00

    The same problem here. The issue keeps coming back after working a bit when Team or computer is restarted.

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  5. Anonymous
    2021-12-21T16:36:44+00:00

    What a useless response. And always the same response with you guys - ignore the actual issue and tell everyone to reboot. Rebooting your computer everyday because of a bug in Teams that MS refuses to acknowledge or fix is not a "solution".

    If you don't have anything of value to add don't even bother responding.

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    4 people found this answer helpful.
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