Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-11-20T19:37:49+00:00

    I'm also using a Logitech keyboard (g710+) and a Logitech mouse (g600). They are the only keyboard and mouse I have used.

    Teams runs on my work laptop, which is on a shelf in my office. I RDP to it from my home computer. Not sure if that makes a difference.

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  2. Anonymous
    2021-11-21T14:43:13+00:00

    seeing this as well for past year... comes and goes

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  3. Anonymous
    2021-11-21T22:39:04+00:00

    BINGO, almost.

    Tab to move to the tools panel, lrlrlrl shift-tab did not restore L or R arrow keys.

    Tab to move to the tools panel, activating the '...' item, then ESCaping, then shift-tab did restore L and R arrow functions.

    The MS-Teams Chat textbox looks like it's got an unchecked state problem.

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  4. Anonymous
    2021-11-22T00:32:20+00:00

    Yes this works for me too.

    Press Tab, then click on "..." (from the tools bar below the text input box), Press ESC, then shift tab

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  5. Anonymous
    2021-11-22T07:19:56+00:00

    Nice Find! Thank you! Less hassle than restarting at least, and maybe a hint to MS developers.

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    4 people found this answer helpful.
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