Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-11-07T23:38:25+00:00

    Been experiencing on Mac for 2 months as well. Was shocked to see close to 1,000 people on this thread alone have confirmed the issue. Though it seem Microsoft does really care about the user experience in Teams since there appears to be no acknowledgment that even a fix would be being worked on. Not much to see here. For me rebooting doesn't solve it. If I could still use the other communications tools I would, any other app would loose it's user base for the number of issues we seem to see on a consistent basis in this application. It's Microsoft.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-11-08T08:00:00+00:00

    I experience this problem as well. Left/right does not work while shift + left/right and up/down works normally. It's also only isolated to Teams on the whole computer. No other application ever experiences this issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-11-09T13:13:39+00:00

    This is becoming a widespread issue in my organisation - especialy with Win 11 users - although that may be a red herring as they are the first to complain how Win11 is very inefficient for buisness users with all the messing around.

    Everything in teams still works aprt from left and right arrows.

    Quite teams and restart and it works fine for an hour or two then just stops and you end posting garbage to people.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-11-09T13:46:24+00:00

    Same situation, I also noticed that ctrl-arrow works to skip words - clearly a substantial MS Teams bug that needs to be fixed.

    On the nostalgia side, I feel like many MS apps are back at the 1990s bug level ... especially when the keyboard backs up a bunch of characters while the app momentarily freezes and then all the typed characters appear, very retro.

    BTW, I can run a ton of other software (not concurrently with Teams), including CAD apps, and they do not have this issue.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-11-09T17:43:30+00:00

    Andrew - Even though Microsoft isn't saying so thanks for responding and letting us all know your experience. if it's widespread for you on Win11 users that could be very important info towards solving the issue even if we (users) are the ones who have to figure this out if Microsoft will not.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments