Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2021-10-14T12:14:59+00:00

    This has started happening to me too since installing Microsoft Power Tools and setting up split screens.

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  2. Anonymous
    2021-10-15T07:26:13+00:00

    Same issue.

    Laptop is a Dell Prevision 7710

    Keyboard is a Logitech MX Keys Advanced Illuminated Wireless Keyboard, connected via the LogiTech wireless USB dongle.

    Installed keyboard drivers are

    • MS HID Keyboard Device v10.0.19041.1
    • MS Standard PS/2 Keyboard v10.0.19041.1

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  3. Anonymous
    2021-10-16T00:38:22+00:00

    I have never encountered this problem until just recently. Rebooting the app didn't resolve the issue but rebooting my system did. woot.

    The thing that I was doing prior to the problem occurring was trying/learning to type an accent mark over an 'i'. I'm on a mac that has very nice combinations of keystrokes to get achieve the special characters. In this case, option+'e', then 'i'. Nice.

    But before discovering the correct combination, I was sorta pounding out various guesses on my keyboard with no success. Lots of modifier key combinations. I was getting a lot of random behaviors! I still don't know exactly why this issue started happening though. I'm guessing I either turned something on (or off) or Teams just didn't like my keyboard mashing. I didn't notice any Accessibility features being on at the time either.

    Anyway, hope it helps.

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  4. Anonymous
    2021-10-18T08:54:37+00:00

    It's a bug of Microsoft Team. Just fixed it. Don't tell user that it was their PC fault.

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  5. Anonymous
    2021-10-18T09:31:59+00:00

    How are we in October and this issue still hasn't been fixed?

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    3 people found this answer helpful.
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