Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

427 answers

Sort by: Newest
  1. Anonymous
    2021-09-30T12:19:58+00:00

    Have same issue as mentioned, happend only in Teams...

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-09-29T20:05:30+00:00

    This happens any time I use the up arrow key to edit a message. Exit/quitting teams fixes the issue but it will happen again each time I edit a message. I am on Mac and this recently started happening when I noticed the new edit message layout got released.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-09-29T18:30:28+00:00

    +1 ... this has happened a couple times to me, in the last few days.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-09-28T11:50:26+00:00

    This is a Bug in Teams that Microsft needs to Acknowledge and Fix! The fastest work-a-round is to restart Teams, by right-clicking on the icon in the taskbar and selecting Quit. But the problem comes back intermittently...

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2021-09-28T11:32:08+00:00

    more than 4 months after the first complain, still the same (no) solution.

    LOL

    this is quite annoying

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments