Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-10-06T12:19:12+00:00

    I can confirm I'm experiencing the exact same issue where arrow keys dont work when moving on chat messages. As other people reported, arrow keys work fine in other apps and even work in the Teams Search field at the top or Teams Channels but not in Chats. Also noticed that popping out the chat into a separate window then they do work, that's clearly a bug in Teams.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-10-05T20:36:59+00:00

    Yep just started to happen to me today. Arrow keys work fine in other apps and even work in the Teams Search field at the top or even the Teams Channels but not in Chat's. IF I POP OUT THE CHAT into a separate window then they do work???

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-10-05T11:36:30+00:00

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/44244279-left-and-right-arrow-keys-stop-working Posted an issue on the Teams forum, please comment and upvote, especially if you can reliably replicate the issue.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-10-04T17:40:32+00:00

    Same here

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2021-10-04T17:38:17+00:00

    Still broken. for me and several team members.

    so +1

    +1

    +1

    +1

    it works after application restart or computer reboot.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments