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ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work? (Up and Down arrows work normally.)
1. Is it a laptop or desktop computer?
Laptop
2. What is the make and model of the keyboard?
HP laptop keyboard & logitech external
3. Was it working fine earlier?
Yes at most an hour before
4. Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue.
Laptop is a Dell Prevision 7710
Keyboard is a Logitech MX Keys Advanced Illuminated Wireless Keyboard, connected via the LogiTech wireless USB dongle.
Installed keyboard drivers are
This has started happening to me too since installing Microsoft Power Tools and setting up split screens.
Probably silly but an observation against a driver/hardware issue:
For me the left/right cursor keys only break down in the Chat editor. When Chat breaks, I am still able to compose / edit messages in a Channel and have full use of the left/right cursor keys there.
Switching between Chat messages and/or messages in a Channel conversation does not fix or break the situation. Chat remains broken, Channel keeps working.
Shift/Control combos work fine in both Chat and Channel.
Great to hear that jumping in and out of the text box via tabbing and recognizing your left right else where is working for you.
No such luck here. :(
Also having this issue on Mac, but I found a possible cause and solution without having to exit / restart. My suspicion is Teams is getting confused about what is selected and trying to navigate the UI, rather than the text.
Cause:
This seemed to start happening immediately after I finished editing my last message having pressed the "up" cursor to edit it. On completion, I wasn't able to move left and right.
Fix:
From having the text entry box select, I hit tab to switch to selecting from the format panel. I then used the left and right cursors to change my selection a couple of times. Finally, I hit "Shift+Tab" to return to the text entry box. I was immediately able to use left and right to move through text again.
Solution (until MS fixes the problem):
Ensure you are typing in the text entry box. Press tab. Press right. Press left. Press Shift+Tab.
Edit: I had an issue earlier today where everything except CMD+A (ctrl+a) was working for me in Teams, which was fixed by tabbing and shift-tabbing a few times until getting back to the text box, which also fixed it. I don't know why this is working but it seems Teams gets confused as to where certain commands are taking place, and you can force it to bring it back to the text box by cycling through where I assume it's been locked to in the UI.