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ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work? (Up and Down arrows work normally.)
1. Is it a laptop or desktop computer?
Laptop
2. What is the make and model of the keyboard?
HP laptop keyboard & logitech external
3. Was it working fine earlier?
Yes at most an hour before
4. Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried closing excel and it did not work for me. I also closed word as well, just in case. The left and right arrows still don't work in chat message box. I then tried outlook, Visual Studio, and MSSQL. Still not working.
I have the same problem but I noticed that I did not have Excel open. I did however have MSWord open and when I closed that, "Shazaaam" the arrow keys started moving my cursor again. I tested reopening Word again and, at least for now, the arrow keys continue to interact with Teams. will see if this continues.
Spot on, closed Excel, cursors started working again! Definitely looks like a bug
Potential Reason for this issue could be Microsoft Excel.
Hi All, in my case I have noticed that this only happen when I open Microsoft Excel at the same time.
As soon as I close the excel , MS team behave normally and does not need restart.
Can you let me know if you also experience the same thing ?
I am having the same issue. Guess its a bug, happens at random times as far as I have seen. Restarting Teams seems to solve it until it happens again. Hopefully we get it patched soon.