Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

427 answers

Sort by: Newest
  1. Anonymous
    2022-01-20T18:42:49+00:00

    Happened today at work, with GPU acceleration already turned off.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-01-19T23:38:47+00:00

    Feedback Hub is not accessible to all users.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-01-19T21:39:12+00:00

    Disabled the GPU Hardware Acceleration and that worked so far.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-01-17T17:38:43+00:00

    See also feedback hub:

    https://aka.ms/AAfi6bv

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-01-13T13:50:37+00:00

    Tried to disable GPU hardware acceleration as suggested by Michael1977, and it works.

    I'll see if it starts again...

    Was this answer helpful?

    0 comments No comments