Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-01-21T10:51:04+00:00

    When it is in this state:

    1. Arrow keys work normally in the "Search" box and editing a calendar entry.
    2. Left and right arrows do not work in a message "To:" or "Type a new message" boxes. Although they do work in combination with shift or control keys.
    3. Interestingly in the "format" / "compose box" / mini text editor mode thingy the up and down arrow keys work.

    So the problem appears to be specifically left and right arrow presses on their own in certain text boxes (imho).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-21T10:44:24+00:00

    Solution: Use a non-Microsoft product!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-01-21T09:39:00+00:00

    Or you could just fix the issue properly!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-01-21T07:01:11+00:00

    Happened to me once this week, when I was writing on the chat and the other user posted his answer.

    Left/Right arrow keys stoppped working, and the workaround posted earlier helped without restarting Teams.

    Copy of the workaround below, so far this works for me.

    JohnWarfin Replied on November 21, 2021

    BINGO, almost. [...]

    Tab to move to the tools panel, activating the '...' item, then ESCaping, then shift-tab did restore L and R arrow functions.

    The MS-Teams Chat textbox looks like it's got an unchecked state problem.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  5. Anonymous
    2022-01-20T18:52:41+00:00

    Happened today at work, with GPU acceleration already turned off.

    great. i'm glad someone's finally confirmed that gpu acceleration should have nothing to do with keyboard presses.

    and it's not the scroll key. i've tried that. just a microsoft bug.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments