Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-02T17:46:35+00:00

    Absolutely crazy that this hasn't been resolved after all this time. It's random in that I don't know what triggers it to stop working, but it happens fairly quickly after restarting the app (i.e. within a day). It shouldn't be too difficult for someone at Microsoft to replicate or track. But it is a MAJOR inconvenience when trying to chat with anyone.

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  2. Anonymous
    2022-03-02T16:03:42+00:00

    Since, apparently, Microsoft isn't going to fix this bug, I wrote an AutoHotKey script to re-launch Teams when the bug triggers.

    SetTitleMatchMode, 2
    ^+!t::
    
    Process, Close, Teams.exe
    
    Process, WaitClose, Teams.exe, 5000
    
    if ErrorLevel {
    
        MsgBox, The process did not close within 5 seconds.
    
    } else {
    
        Run, C:\Users\your_user_id\AppData\Local\Microsoft\Teams\current\Teams.exe
    
        Loop, 10 {
    
            WinActivate, Teams
    
            WinWaitActive, Teams
    
            WinMaximize, Teams
    
            WinGet, teams_maximized, MinMax, Teams,, Loading
    
            if (teams_maximized == 1)
    
                Break
    
            Sleep, 1000
    
        }
    
    }
    
    Return
    

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  3. Anonymous
    2022-03-02T09:47:54+00:00

    That is the most annoying issue and I am surprised it has not been addressed for one year.
    It is a affects basic functionality (typing messages) and impedes working process.

    btw:

    quitting teams as suggested on the first page actually helps.

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  4. Anonymous
    2022-03-01T15:20:13+00:00

    Why is this not fixed yet? Has anyone noticed the 1500 people that have clicked "I have the same question"? People, please stop talking about what keyboard you have. That has nothing to do with it. It's a bug in Teams - period.

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  5. Anonymous
    2022-02-25T23:53:33+00:00

    Quelle surprise! :(

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