Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-08T22:05:36+00:00

    I haven't had this problem for a couple of weeks now and I wonder if maybe it has been fixed.
    I am on Windows 10 Enterprise 21H2 build 19044.1526 with Windows Feature Experience Pack 120.2212.4170.0.

    Teams Version 1.5.00.4689 (64-bit). It was last updated on 25/02/2022.

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  2. Anonymous
    2022-03-08T20:57:52+00:00

    Still happening 8th of March, 2022. Literally the only application I've ever come across that has this bug. Please fix it already.

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  3. Anonymous
    2022-03-08T20:23:32+00:00

    There is a silly but working workaround - just open any menu that has a button with three dots [ . . . ] and close the pop-up by pressing Escape on keyboard. For example in the bottom bar of the chat edit area. It works for me, and I wonder in wild amazement when this problem finally goes away ;)

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  4. Anonymous
    2022-03-08T19:49:30+00:00

    Do we have any solution to this except to restart the Teams?!

    The problem happens quite often and I can confirm that restarting the app "Resolves" this until it start to happen again...

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  5. Anonymous
    2022-03-08T07:38:13+00:00

    I have the same problem in some bulletin board forums when I write a 'wink' smiley (;)), then suddenly I'm unable to use the right/left arrow keys and everything else works OK. I thought this was the same problem, but I didn't write any smiley's..

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