Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-04-21T12:14:56+00:00

    This is actually working.

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  2. Anonymous
    2022-04-19T13:27:10+00:00

    Not a solution but a workaround, posted several times in this thread:

    Open menu with three dots [ . . . ] at the bottom of chat panel (below editor), then close the menu by pressing Escape on keyboard.

    Since this is just the answers forum I suspect almost no Teams/Microsoft engineers look in this thread (even if Google has it near the top of search results). Can't tell where this problem should be reported to get to the right people.

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  3. Anonymous
    2022-04-19T13:06:31+00:00

    How can this still be an everyday issue for so many when it's almost a year old. FFS Microsoft, just fix it already.

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  4. Anonymous
    2022-04-18T13:41:45+00:00

    So this is an apparent issue....What's going on Microsoft? This is completely annoying and hinders a tool that is supposed to help productivity in the workplace. Restarting an app is not a fix...it's not even a bandaid.... hope you folks can get it together and patch this sooner than later. It reminds me of using an old school typewriter having to use whiteout to correct typos...and I can't type to save my life :)

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  5. Anonymous
    2022-04-15T14:07:10+00:00

    I just had it on Mac again. And the workaround works. But, not all menus with "..." work, e.g. the settings next to the avatar icon does not work. So for me, the following worked:

    • Click on "..." (Messaging extensions) below the text field Image
    • When the popup opens, press "ESC"

    It's really bad that this doesn't get fixed, but at least something.

    THANK YOU. This certainly isn't ideal, but it works. It amazes me how Teams continues to keep getting worse and bugs don't seem to get addressed. It's like they don't have a QA team anymore... Oh wait...

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