Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-04-30T15:10:29+00:00

    I just got some help from Microsoft on Twitter.

    It turns out that we are posting our questions in the wrong channel. The product managers are reading the feedback that they get when we click the question mark in the lower left corner of Teams for business.

    Please follow the instructions in https://support.microsoft.com/en-us/office/give-feedback-in-teams-c0fb6297-22af-4db5-b19b-69e0a6720927#ID0EBBD=Desktop

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-04-29T01:01:00+00:00

    Still having this issue very regularly. Often, neither applciation nor machine restart resovles it.

    It really does put the chat funciton on the verge of being unusable...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-04-28T17:07:12+00:00

    Is there any ETA for a resolution of this?

    Repeatedly having to quit MS Teams because it doesn't work properly is unhelpful at best...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-04-28T10:39:56+00:00

    My company went to Webex - I hated it.

    Eventually we went back to Teams so happy except this typing issue it is still happening....really.

    At least the JPG issue where you can not see the posted pictures has been fixed as that is why we moved in the first place.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-04-25T16:56:11+00:00

    Now I have this problem with web version (solution with opening "..." menu under editbox and closing it with ESC works though!) - this is really terrible, chat editbox was always terrible, but this is new level.. MS, you should be ashamed

    Was this answer helpful?

    0 comments