Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-05-08T01:40:11+00:00

    A year later, this is a terrible solution. This is a bug with Microsoft Teams and needs a fix. I know you're not with MS, but it needs to be stated.

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  2. Anonymous
    2022-05-06T13:21:46+00:00

    be sure to try the 'click on the three dots (more options) menu, then use ESC to back out of it' workaround!

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  3. Anonymous
    2022-05-05T22:25:53+00:00

    Selecting the Team's react 3 dots to a comment and escape worked for me however, not sure for how long it will last as I have tried most of the options suggested and each works for a short time.

    I have the issue on 2 separate PCs and was able to test the react 3dots then escape on one of them today,

    I have noticed - as have others - that when holding down Shift + left or right the cursor moves as well as Control + left or right.

    Left or right on their own did not. they work for all other applications.

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  4. Anonymous
    2022-05-05T21:32:54+00:00

    Same issue here. Arrow keys non responsive out of the blue. The problem resolves easily by quitting Teams and re-starting it. But why does it have to happen in the first place. True nuisance.

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  5. Anonymous
    2022-05-05T17:11:06+00:00

    I fixed this issue by disabling GPU acceleration Settings>General>disable GPU hardware acceleration (put check in box).

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