Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-01-07T16:33:52+00:00

    I have the same problem and did a search, then realized it's been there for more than half a year!

    I am using Mac OS Catalina.

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  2. Anonymous
    2022-01-05T13:56:34+00:00

    For me the part with deleting the cache worked.

    It is a little bit easier explained here: https://answers.microsoft.com/en-us/msteams/forum/all/cursor-key-does-not-work-on-teams-chat/afd8e697-ce85-4a47-b5de-ae7369de288f

    At least I did it yesterday and I still can use the curser keys.

    So hopefully it is a permanent fix. (it felt a little bit spooky deleting the content of the folder)

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  3. Anonymous
    2021-12-29T09:41:32+00:00

    Same issue for me, DELL Latitude E7470 Laptop, Windows 10.

    Quitting Teams and restarting the app worked for me. This is definetly a bug. Please, fix it.

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  4. Anonymous
    2021-12-23T15:20:41+00:00

    I don't know if anyone else has reported this, but it happens on Mac OS too. It started happening to me after I upgraded to Monterey.

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