Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-11-02T15:55:45+00:00

    Is anyone who is experiencing this issue seeing it wide spread within your organization or is it limited to just a few users or maybe even just you? Within our organization no one else in the dept (IT) is having this issue. I am on the most recent Win10 update and its not an old PC so I'm curious as to why no one else in my company seems to have this problem. It has me wondering if others of you are in this same situation, where its just you or a few others, then perhaps there is something else running on our systems not used y all users that is impacting/causing this.

    Unique to me (from other co-workers) would be that I have a number of Development related apps like VS, SQL Server Mgt Studio, Crystal Reports Reporting. I also have Desktop PowerBI. Is there anything you have that others in your organization do not? Since MS seems to not be doing anything about this I figure we, the users, may have to figure it out for MS.

    I think I'm also the only one. There's too much software to list, but from the most often running ones I have Office suite, Visual Studio code, SQL Server Studio, FreeCommander, IntelliJ, Notepad++.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-11-02T15:45:03+00:00

    Is anyone who is experiencing this issue seeing it wide spread within your organization or is it limited to just a few users or maybe even just you? Within our organization no one else in the dept (IT) is having this issue. I am on the most recent Win10 update and its not an old PC so I'm curious as to why no one else in my company seems to have this problem. It has me wondering if others of you are in this same situation, where its just you or a few others, then perhaps there is something else running on our systems not used y all users that is impacting/causing this.

    Unique to me (from other co-workers) would be that I have a number of Development related apps like VS, SQL Server Mgt Studio, Crystal Reports Reporting. I also have Desktop PowerBI. Is there anything you have that others in your organization do not? Since MS seems to not be doing anything about this I figure we, the users, may have to figure it out for MS.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-11-02T12:23:26+00:00

    Open Task Manager and look at Processes, then Background Processes. When this happens to me, there are usually several Background Processes. I kill them one by one, starting with the lowest memory use. The screen refreshes, each time and eventually all is well. Until the next time.

    I remember connecting with a user, they shared their desktop and we quit. Then restarted after only a minute or so, as they were still showing as busy from the last connection. It was after that I noticed it.

    It's a Microsoft issue, and they need to own it.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-10-29T17:38:08+00:00

    Me too, same issue.

    When it started, I feel like I managed to hit a combination of keys when I hit the left arrow, such as left arrow + control, or left arrow + shift.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-10-28T21:57:37+00:00

    I have the same issue.

    Was this answer helpful?

    0 comments