Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-03-02T09:47:54+00:00

    That is the most annoying issue and I am surprised it has not been addressed for one year.
    It is a affects basic functionality (typing messages) and impedes working process.

    btw:

    quitting teams as suggested on the first page actually helps.

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  2. Anonymous
    2022-02-24T21:39:26+00:00

    Also running into this issue at random times. I have a Dell Latitude laptop with a basic USB keyboard plugged in via dock station.

    Really sounds like this is some weird Teams bug, definitely not tied to any particular brand or type of hardware. How abouts we fix this, MS? 😉

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  3. Anonymous
    2022-02-18T11:41:05+00:00

    The same issue here.

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  4. Anonymous
    2022-02-15T19:54:53+00:00

    hmm.. didn't seem to work for me just with the three dots, i had to work my way to where it changed away from chat window, then escape .. i'll try again next time - all for shorter work-arounds

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  5. Anonymous
    2022-02-09T17:28:32+00:00

    I encountered the same issue. I had no solution to the Teams App, but I found that the Teams webapp works much better: https://teams.microsoft.com.

    For me, the webapp does not have this arrow key problem, and the performance is much better than the desktop app as well.

    Good to know, thanks!

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