Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-01-10T20:45:59+00:00

    The problem has been plaguing me for a while. I noticed the problem was occurring today. I originally thought it was my wireless keyboard with my KVM switch setup. I narrowed it down that Teams was only affected. I restarted Teams as a previous post suggested. That worked today for less than five minutes before the problem started again. I disabled the GPU hardware acceleration as someone else suggested. So far, so good. I did not clear the cache however.

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  2. Anonymous
    2021-12-29T10:05:00+00:00

    It happened to me again, after a long time. I was writing, suddenly chat window opened in a pop up, like I pressed some key combination that caused it and arrow keys stopped working. I checked Teams hotkeys, but I don't see a hotkey combination for opening current chat in pop up window.

    Keyboard shortcuts for Microsoft Teams

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  3. Anonymous
    2021-12-23T01:18:33+00:00

    Agree - I have mentioned my Teams finding that now works and get more Microsoft community emails day after day after day. With you Wojciech! I had to unsubscribe after this because I feel these emails will go for ever.

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  4. Anonymous
    2021-12-21T21:10:17+00:00

    I have the same problem here, and restarting Teams does not always work

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  5. Anonymous
    2021-12-17T19:24:29+00:00

    This is not a solution its just restarting the application.

    Actually restarting causes a larger issue for many people. Specifically: https://techcommunity.microsoft.com/t5/microsoft-teams/user-stuck-in-a-boot-loop-crash-in-teams/m-p/1313046

    &tldr; Many users have to reinstall teams after shutting it down.

    The cause/fix for this other problem is also understood by the community.

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