Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-05-24T01:26:57+00:00

    When the left/right arrow key got stuck, you can try to recover by doing these simple steps: (1) click any empty space inside the chat pane, (2) then click the "esc" key on your keyboard, and (3) finally click inside the compose box again where the arrow keys stuck. This should help you recover without the need to relaunch Teams client.

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  2. Anonymous
    2021-09-27T14:29:11+00:00

    LOL "have you tried turning it off and on again" classic MSFT resposne

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  3. Anonymous
    2021-07-12T16:47:05+00:00

    Has anyone figured out why this happens? While the quit/restart method seems to temporarily fix the issue, it inevitably returns....hoping for a resolution that fixes the issue at its core, rather than just the symptoms it causes? Anyone?

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  4. Anonymous
    2021-07-12T15:21:00+00:00

    I am having the same issue. the Problem on resolves after restart but tends to appear again after a while.

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  5. Anonymous
    2022-03-21T14:41:06+00:00

    Not a solution but a workaround, posted several times in this thread:

    Open menu with three dots [. . . ] at the bottom of chat panel (below editor), then close the menu by pressing Escape on keyboard.

    Everybody waits when this is no longer necessary... Good luck.

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