Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-02-25T17:54:42+00:00

    How is this still an issue all this time later? The keyboard works, the computer works, so just fix Teams please!

    Not that I am trying to imply that this is the biggest problem with Teams, and that resolving it will make Teams as good as any of the other meeting spaces-- Lord no, never that. Teams is hot trash-- but this little niggling issue is at least one of the most baffling.

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  2. Anonymous
    2022-02-23T15:10:54+00:00

    checking the Disabling Hardware Acceleration option in the General Settings area worked for me (need to Quit and restart Teams afterwards for it to work).

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  3. Anonymous
    2022-02-16T21:03:58+00:00

    I'm having the same issue. It would be great if Microsoft fixed this bug.

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  4. Anonymous
    2022-02-15T21:36:31+00:00

    I have the same issue in MS Teams Version 1.5.00.2164 (64-bit) running in Windows 10 (Lenovo Thinkpad T480).

    The workaround of restarting Teams (Quit > Open again) worked fine but it's still pretty annoying when it happens.

    Maybe by reporting this to MS they can notice the issue and fix it, this is how I did it:
    Help button (lower left corner) > Give feedback > Explain the issue and include the link to this MS Answers post:

    https://answers.microsoft.com/en-us/msteams/forum/all/left-right-arrow-keys-dont-move-the-cursor-in/0005b99d-f034-4d65-89f2-c67bd7c53e67

    Regards from Costa Rica!

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  5. Anonymous
    2022-02-15T19:24:28+00:00

    Skipping to the end of these replies refers to the three dots work-around (stranger nearly than the issue).

    I didn't read through all 216 replies, so may have missed the full description.

    I had to play around a bit to find which three dots...

    • in the left hand menu panel (Activity, Chat,Teams etc) click the three dots ('more added apps')
    • click "More apps" at the bottom right of the pop-up
    • click "Chat" in the left hand panel again

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