Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-02-12T15:14:27+00:00

    Here's a valid work-around, but this big needs fixed by Microsoft.

    I got back left-right after escaping from three dots menu. No reaction needed.

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  2. Anonymous
    2021-12-07T15:30:53+00:00

    OK, THIS appears to help:

    * Click on the "Format" icon to get the full compose window.

    * Hit the escape key to close the compose window (and click on Discard)

    Reenabled the cursor keys for me

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  3. Anonymous
    2021-12-01T18:50:42+00:00

    It is DEFINITELY a bug in the code, a software issue. It only happens in Teams. It only happens in the message box. AND the arrows still work if you use CTRL-RIGHT or CTRL-LEFT

    I read up here that the option to fix it (and it worked for me) is press TAB, so you move to the toolbar under the message box. Then move with the arrows left and right (it works! confirming it is a bug). Then you can move back to the message box and the arrows will be working again.

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  4. Anonymous
    2021-11-10T10:22:55+00:00

    Its the restart, rather than the spellings settings, that helped you - the temporary fix is to fully close teams and reopen. Note: when you just press the close X, it really just minimizes it to the task bar.

    To fully close its either:
    . on the task bar, right clock on teams and press 'Quit'
    . on the system tray, (may need to expand), right click on the team T icon and press 'Quit'
    . opening task manager and close it there.

    Then reopen.

    HTH

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  5. Anonymous
    2021-10-18T17:54:57+00:00

    Same issue here. It's amateur hour over at Microsoft. No one can make decent software anymore. This is infuriating and pathetic from a billion dollar company.

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