Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-06-21T16:02:22+00:00

    The fact that this is still an issue after a year is absurd. =(

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  2. Anonymous
    2022-03-15T09:21:23+00:00

    Silly but working workaround - just open any menu that has a button with three dots [ . . . ] and close the pop-up by pressing Escape on keyboard.

    This has been posted several times in this thread. But there is no real solution so far :(

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  3. Anonymous
    2022-02-23T07:16:13+00:00

    Yup, there is a workaround. Open any menu that has three dots "..." on it, then press [Escape].
    It helps, but it should not be like that.

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  4. Anonymous
    2021-10-05T20:36:59+00:00

    Yep just started to happen to me today. Arrow keys work fine in other apps and even work in the Teams Search field at the top or even the Teams Channels but not in Chat's. IF I POP OUT THE CHAT into a separate window then they do work???

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  5. Anonymous
    2021-10-01T16:42:43+00:00

    This is a known and well-documented issue now. It started cropping up for me last week and after restarting the app, it comes back every couple days. I've found dozens of sources identifying the same thing, so Microsoft must be aware of it by now. There is no long-term solution. You just have to quit the app and restart it until it happens again.

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