Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-07T13:04:55+00:00

    Please figure out how to integrate AirPods with Teams.  I love using Teams, but this is going to force me to use other video conferencing software in lieu of buying other earpods.  This is a no brainer for Microsoft.

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  2. Anonymous
    2020-04-07T13:37:16+00:00

    Just trying to add to the chorus of disappointment here folks. Purchased Air Pod Pro's yesterday to allow for a better Teams experience and could not understand why they were not being recognized in my audio settings. I see from this message board that I wasn't alone. Microsoft, this is insane! You have to accommodate this comparability issue.

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  3. Anonymous
    2020-04-07T13:38:27+00:00

    At this time there is no workaround. Our engineers are working with Apple developers to find fixes for these issues. I understand this inconvenince totally, please wait for the updates in the future.

    Sincerely,

    Shawn

    Sounds like a corporate standoff to me.  Just make the things work!

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  4. Anonymous
    2020-04-08T13:00:31+00:00

    Solution is to buy an iPad!!! AirPods are working with Teams on an iPad!!!

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  5. Anonymous
    2020-04-09T14:15:25+00:00

    I confirm!

    Currently I'm forced to join the same call with both Windows PC and Ipad.

    I must use the pc to share my screen and the ipad to talk with the Airpods.

    Please Microsoft, fix this issue!

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