Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-29T07:26:09+00:00

    Does Microsoft or Apple read this thread????

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  2. Anonymous
    2021-04-07T08:13:34+00:00

    I wish I had read these messages before I bought my Airpod pro yesterday....

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  3. Anonymous
    2021-04-12T11:29:33+00:00

    The Apple Airpods Pro are "compatible" with Microsoft Teams when using the Jabra 370 USB dongle or an equivalent like the Sennheiser BT800 ML.

    I tested it both, both work.

    See this youtube video: New Update | Apple AirPods Pro With Microsoft Teams on Windows 10

    The downside is that you need the USB dongle (eg. Jabra or Sennheiser), which I think is outdated. Therefore I am not using it. It needs to work like my Airpods Pro work with my iPhone, like clockwork and bluetooth only without a nonsense dongle.

    If you can spare a USB slot and really want to use your Airpods Pro, this is a "solution".

    Br,

    Jacques

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  4. Anonymous
    2021-04-16T15:12:26+00:00

    Any update on this? It's been 1.5 years.....with everyone working remotely. Just seems like bad development at this point.

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  5. Anonymous
    2021-04-22T07:31:36+00:00

    What helped for me was:

    - Disconnect your airpods with your Iphone.

    • Turn off the Bluetooth on your Iphone.
    • Connect your airpods with your laptop/notebook
    • Try to use the airpods with Teams, it worked for me!

    I think the issue is, that when your Iphone is near your laptop, your Airpods want to switch to your iphone.
    Because normally if you use a macbook, switching between the devices is very normal. 

    So first totally disconnect with your Iphone and after that connect with your notebook.

    hopefully this will also work for you!

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