Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-05T15:38:47+00:00

    Same issue as well, AirPods cause a crash and restart of the entire computer audio. I can't tell if it requires a restart because the audio server tends to restart after I wait a minute or close some programs.

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  2. Anonymous
    2021-03-12T10:24:04+00:00

    Hi Shawn,

    When will there be any improvement regarding compatibility between Airpods an MS Teams?

    the speaker channel works very well with my Airpods and Teams.

    the micro channel doesn't work at all. People hear only noise, no clear word.

    thanks fro answer, or better for fixing that.

    Paul

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  3. Anonymous
    2021-03-12T11:27:50+00:00

    not to my knowledge... 🥴☹

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  4. Anonymous
    2021-03-16T14:24:13+00:00

    It is hard to believe a company as big as Microsoft can't get Apple Airpods to work with Teams.  I have used my Airpads on a number of non Apple devices without any difficulty, is Microsoft just unaware of them?

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    3 people found this answer helpful.
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  5. Anonymous
    2021-03-19T12:16:20+00:00

    Wow thousands of users with same problem for months and nothing done differently yet? I'm facing the same problem. Unbelievable

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