Microsoft Teams and Apple Airpod compatability

I can get Teams working with my Airpod Pros for both voice and sound however it regularly crashes the sound in Teams completely and requires a laptop restart to resolve. Come on Microsoft - get your act together. In the meantime I will request our IT Team remove Teams as our corporate option and replace with Zoom until you start to listen and respond to your users.

I can get Teams working with my Airpod Pros for both voice and sound however it regularly crashes the sound in Teams completely and requires a laptop restart to resolve. Come on Microsoft - get your act together. In the meantime I will request our IT Team remove Teams as our corporate option and replace with Zoom until you start to listen and respond to your users.

Thanks for this.  I have the exact same problem.  Extremely frustrating as I am constantly on and off calls and end up rebooting.  Who would have thought Microsoft would not be up with the latest technology.  I thought it was a user error. AT least consolation knowing that I am not alone.  Microsoft please fix ASAP!!

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.  

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks. 

This worked for me:

https://youtu.be/UnBR4sjYs2w

I can get Teams working with my Airpod Pros for both voice and sound however it regularly crashes the sound in Teams completely and requires a laptop restart to resolve. Come on Microsoft - get your act together. In the meantime I will request our IT Team remove Teams as our corporate option and replace with Zoom until you start to listen and respond to your users.

Thanks for this.  I have the exact same problem.  Extremely frustrating as I am constantly on and off calls and end up rebooting.  Who would have thought Microsoft would not be up with the latest technology.  I thought it was a user error. AT least consolation knowing that I am not alone.  Microsoft please fix ASAP!!

I have the same problem as well.  Often I have to unpair and then pair again.  And if that also fails, I have to reboot my laptop.  I am using Teams on Surface.

This has become my exact same experience (sound crashing completely requiring a restart - as not even wired headphones work without it). 

No longer using my nice new AirPods for anything work-related as I can't work like this. 

Anyway, agreed - please fix ASAP Microsoft!

Lastly, my wife has been using AirPods successfully without issues for months now on her MacBook Pro, and she also uses Teams all day long like I do. So I guess the issue is Teams related, but also OS related in association to Teams (as her Airpods + Teams experience is fine)?