Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-08-18T13:06:38+00:00

    @Microsoft and ALL

    Yes this is frustrating and very annoying.

    I don't even understand how it can be with MS trying to push Teams as the best visio meeting system 

    Thanks for your support and fix as soon as possible.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-18T17:41:47+00:00

    @Microsoft and All

    I was able to gain some control by clicking on  ...  (more options next to Raise Hand) and selecting "Device settings". I turned the volume all the way down and it makes the Airpods much quieter.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-08-24T18:24:09+00:00

    When I went into the sound controls menu and picked the airpods pro I still couldn't hear anything but they could hear me just fine.  It's very frustrating.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-08-25T20:32:26+00:00

    My company uses Teams and DevOps for everything. I just got my AirPods Pro, and was excited to start using them for all of my meetings. How could this not be supported? Please fix this!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-08-26T17:48:43+00:00

    Any updates on this request to add Airpods/ Airpods Pro the list of Teams fully supported device?

    Was this answer helpful?

    0 comments