Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-07-27T22:22:05+00:00

    I couldn't agree more.  It's inexcusable Microsoft hasn't resolved the problem by now.  I was able to successfully test the Airpods in Teams and could hear and speak, but a subsequent Teams call only resulted in me being able to be heard but not hear.  Ridiculous.

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  2. Anonymous
    2020-07-27T22:50:28+00:00

    Are you using Windows?  I'm on an iMac and my AirPod Pros are working great.

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  3. Anonymous
    2020-07-28T07:25:21+00:00

    Yes windows 10

    I can get them to work but only if i use microphone on laptop and i have to reset the volume after every call in advanced settings. A real pain when you have back to back meetings or recieve a call.

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  4. Anonymous
    2020-07-28T07:39:11+00:00

    Welcome to the list of the frustrated 100,000 plus....

    the most upsetting thing is that there is no comment from either microsoft or apple.

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  5. Anonymous
    2020-07-28T22:41:07+00:00

    Add me to the list of frustrated MS Teams users with this.  Sure would be convenient if my Airpods worked with Teams.  They do the same thing with Skype for Business too.

    Please fix this ASAP!

    I'm agree, now more than ever it is necessary for MS to solve this problem, it is incredible that the Teams do not connect with the airpods,

    Please fix this ASAP!

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