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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For the current situation, Airpods/ Airpods Pro are not in the list of Teams fully supported devices: USB audio and video devices.
Maybe the reason why Airpods are not listed as supported USB audio and video devices is that they are not USB devices at all.
Best Regards,
Sébastien
I would also be pleased if Microsoft Teams supported Air Pods. (I realise they only had a 55% share of all mobile wireless earbuds sold in 2019).
Me too...My company started using Teams instead Skype For Business, and from that moment my problems between my laptop and AirPods started too.
Please fix it
Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
I recently purchased the Airpod Pros for work (Microsoft Teams) and leisure (iphone). I'm having the same issues with Teams. When fixed, will I be able to use my existing Airpods or will I need to buy an updated version? I'm still under the 2 week window to return (although all stores are closed because of the virus).
Please advise ASAP..
Considering many people are now working from home around the clock, I really hope this gets fixed soon. My airpods are ideal for video conferencing since they're small and comfortable to wear. Not to mention, many bluetooth headsets are now sold out on Amazon.
Please update this!