This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
whats happening with a fix????
come on @microsoft this is ridiculous.
The strange thing is that my airpods worked perfectly with Teams the other day including volume adjustment using the master volume control on laptop!!
How can it work and then not work etc?
At least give us a timescale as this has gone on for years now 🤬🤬
Yikes. This seems to have been going on for quite a while now. Airpod Pros aren't cheap and I suspect many users would have purchased these for multiple devices not knowing they would not work with Teams. It would seem Microsoft has dropped the ball by not fixing this issue.
I 100% agree -- this is absurd that AirPods and AirPods Pro don't work.
Something weird happened to me. I have the airpods pro and they did not work with teams on my surface pro 3. I changed my computer to a surface pro 7 and now the airpods work perfectly with teams....
Indeed very frustrating that AirPods (Pro) work fine with other conferencing tools on the same HP laptop.
They work fine with Teams on MacOS and iPhone but Teams on Windows is a problem, and taht's what I use for work.