Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-12T14:37:01+00:00

    Hi BWinBn

    Just bought the Jabra 370 MS Bluetooth adapter for around €45 and installed the software from Jabra. I can confirm that it works perfectly with my Apple Airpods Pro. Very happy to finally have a solution. The software is switching automatically between the stereo music and the microphone mode. I listen to music with perfect quality and can have Microsoft Teams calls in between. Always using my AirPods Pro. Very cool :)

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  2. Anonymous
    2020-06-12T14:55:43+00:00

    I also recently bought the airpods pro and I’m using it through my iphone via the companion mode. Perfect stereo quality. Very easy and cheap solution.

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  3. Anonymous
    2020-06-12T18:12:46+00:00

    Hi BWinBn

    Just bought the Jabra 370 MS Bluetooth adapter for around €45 and installed the software from Jabra. I can confirm that it works perfectly with my Apple Airpods Pro. Very happy to finally have a solution. The software is switching automatically between the stereo music and the microphone mode. I listen to music with perfect quality and can have Microsoft Teams calls in between. Always using my AirPods Pro. Very cool :)

    Strange. I also but the MS370 as the possible solution. My Apple Airpods are sometimes recognized by the 370MS but mostly the didn’t. A have some discussion with Jabra over the mail but conclusion from Jabra ‘we do not support Apple Airpods’.

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  4. Anonymous
    2020-06-13T04:00:10+00:00

    Hi BWinBn

    Just bought the Jabra 370 MS Bluetooth adapter for around €45 and installed the software from Jabra. I can confirm that it works perfectly with my Apple Airpods Pro. Very happy to finally have a solution. The software is switching automatically between the stereo music and the microphone mode. I listen to music with perfect quality and can have Microsoft Teams calls in between. Always using my AirPods Pro. Very cool :)

    Strange. I also but the MS370 as the possible solution. My Apple Airpods are sometimes recognized by the 370MS but mostly the didn’t. A have some discussion with Jabra over the mail but conclusion from Jabra ‘we do not support Apple Airpods’. 

    The reddit link https://www.reddit.com/r/airpods/comments/f7jpj7/using\_your\_airpods\_with\_their\_microphones\_on/ did say the new S380 is more compatible so I do not know.  Jabra probably didn't want to deal with us apple ppl.  I do not have my S380 yet will test it and reply here when I get it June 18 :( at the mean time it Team seems to work with any other headset like cheap bose :).

    bwin.

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  5. Anonymous
    2020-06-13T04:01:44+00:00

    Hi BWinBn

    Just bought the Jabra 370 MS Bluetooth adapter for around €45 and installed the software from Jabra. I can confirm that it works perfectly with my Apple Airpods Pro. Very happy to finally have a solution. The software is switching automatically between the stereo music and the microphone mode. I listen to music with perfect quality and can have Microsoft Teams calls in between. Always using my AirPods Pro. Very cool :)

    Glad it works for you! Yay thank you Microsoft :) not!

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