Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-06-04T15:32:53+00:00

    For the love of god just fix this already.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-05T05:35:19+00:00

    I have the same problem sometime it works sometime it doesnt.  So i ended up having to do either by having team call my phone or join team on my phone for voice then join on pc without audio for screen presentation.  It is a workaround but so far i can listen and communicate with airpodpro and Team.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-05T10:37:04+00:00

    I have the same issue :(

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-06-07T02:48:22+00:00

    Hi BWinBn,

    Does it give a double feedback or delay when talking when you dial in on both your computer and phone? I will try this option next week. Thanks!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-08T05:11:47+00:00

    Hi LisaMac2,

    Option 1: Connect MS team from Laptop.

    When you select the option of audio by phone then enter your number.  After that all audio going thru your phone wher you can connect to your airpod pro.

    Option 2: Connect to Ms Team on your phone app with audio then connect to the same meeting on your laptop without audio.  This way you can see presentation on big screen.

    No audio echo or feedback from the above work around.

    Option 3 ( I have not tested it). :) this option will cost $75 to 100.https://www.reddit.com/r/airpods/comments/f7jpj7/using_your_airpods_with_their_microphones_on/. I purchased this device testing it out this week.

    goodluck!

    Was this answer helpful?

    0 comments