Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-02-11T23:12:07+00:00

    The fix can not come soon enough. This is a great inconvenience.

    Was this answer helpful?

    100+ people found this answer helpful.
    0 comments
  2. Anonymous
    2020-02-12T11:18:10+00:00

    I agree.  We have just moved over to Teams in our office of circa 50 people.  I went out and bought a pair of Airpod Pros yesterday (from my own money - not the firm's) only to find out that they don't work (only after I had unwrapped them and put them in my ears) for a reason I cannot logically understand.  If they can work with non-Apple laptops, phones etc why on earth don't they work with what is a very 'bread and butter' piece of Microsoft software - how was this allowed to happen?

    Was this answer helpful?

    100+ people found this answer helpful.
    0 comments
  3. Anonymous
    2020-02-17T18:15:53+00:00

    Just using the mic from the computer or webcam and only using the airpod speakers solved it for me.

    Was this answer helpful?

    90+ people found this answer helpful.
    0 comments
  4. Anonymous
    2020-02-19T03:49:03+00:00

    Any update when Microsoft planning to Add apple products for Teams

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2020-02-24T21:25:01+00:00

    Add me to the list of frustrated MS Teams users with this.  Sure would be convenient if my Airpods worked with Teams.  They do the same thing with Skype for Business too.

    Please fix this ASAP!

    Was this answer helpful?

    80+ people found this answer helpful.
    0 comments