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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same here. It is unbelievable that it won't work for such a long time.
Now everybody works at home and the need for good working programs is at the highest of all times...
How long will this take to arrange a fix-patch?
Now that I am teaching from home I am in MS Teams 4 to 5 hours a day, and am finding that the traditional headsets worn with glasses are not very comfortable and by the end of the day I can barely focus on my students.
My Airpods Pro are extremely comfortable to use and hope that MS Teams will make this a priority to these products to the list of supported devices.
Agreed. It is something that should be addressed sooner than later. We are a full mac shop with 50 people as well and just moved to MS and this is a major inconvenience. for meetings in an office, home, or any public area.
I just got my AirPods. They worked right out of the box. Windows 10, Teams. However, they dropped at one point and I couldn't get them to connect again.
By switching the settings, I am able to get it to partially work. However, this probable isn't good as I can't imagine my laptop mic sounds good on the other end.
My wife and I both bought Apple Airpod Pros and we both have HP laptops. Mine is a work laptop that is regulated by my company and her laptop is our own personal laptop. I have not been able to use my Airpods with Teams or Skype except for about 10 minutes with Teams and the call quality was great but then it went back to the usual "they could hear me but I couldn't hear them" function. My wife on the other hand, has not had any problems connecting her Airpods with teams, Skype, or Zoom. I also have a coworker that uses his regular Airpods with Skype and Teams with the same work laptop that I am using and he has no problems. I don't see how some work fine and some do not.