Additional features, settings, or issues not covered by specific Microsoft Teams categories
This is unfortunate. Part of the Microsoft Monopoly; not going to give Apple users any support to allow use of Apple equipment.
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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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This is unfortunate. Part of the Microsoft Monopoly; not going to give Apple users any support to allow use of Apple equipment.
I can get my AirPods Pros working with teams for both speaker and mic if I have them connected, on, and chosen as the audio before starting Teams. I have to restart each time I connect them, but they work.
This also works for me, just adding in to anyone else seeing this problem. If I connect airpods to my computer first, have them in my ears and on, and then open teams they work fine. If teams is open in the background when I put my headphones in they do not work.
I can get my AirPods Pros working with teams for both speaker and mic if I have them connected, on, and chosen as the audio before starting Teams. I have to restart each time I connect them, but they work.
This also works for me, just adding in to anyone else seeing this problem. If I connect airpods to my computer first, have them in my ears and on, and then open teams they work fine. If teams is open in the background when I put my headphones in they do not work.
After reading a ton of the posts I finally saw yours. I am so glad I did not give up reading. I followed your steps and oh my goodness it worked. I am so very happy as I work from home and my son surprised me with my new earbuds. I also shared your info with my boss and he is now up and running as well. Thank you again!
I have tried this solution a few times this morning but with no luck. I made sure Teams was not running silently in thebackground via Task Manager but still no luck. Any ideas what I may be doing wrong?