Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-04-16T15:12:26+00:00

    Any update on this? It's been 1.5 years.....with everyone working remotely. Just seems like bad development at this point.

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  2. Anonymous
    2021-04-12T11:29:33+00:00

    The Apple Airpods Pro are "compatible" with Microsoft Teams when using the Jabra 370 USB dongle or an equivalent like the Sennheiser BT800 ML.

    I tested it both, both work.

    See this youtube video: New Update | Apple AirPods Pro With Microsoft Teams on Windows 10

    The downside is that you need the USB dongle (eg. Jabra or Sennheiser), which I think is outdated. Therefore I am not using it. It needs to work like my Airpods Pro work with my iPhone, like clockwork and bluetooth only without a nonsense dongle.

    If you can spare a USB slot and really want to use your Airpods Pro, this is a "solution".

    Br,

    Jacques

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  3. Anonymous
    2021-04-07T08:13:34+00:00

    I wish I had read these messages before I bought my Airpod pro yesterday....

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  4. Anonymous
    2021-03-29T07:26:09+00:00

    Does Microsoft or Apple read this thread????

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  5. Anonymous
    2021-03-28T18:01:00+00:00

    Ok folks, I have received many replies to my original post and not one was constructive or helpful to the problem I identified. So good luck everyone with the ongoing venting. Signing off.

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